FAQ

Here you will find answers to the most important questions that will help you better understand our services and booking conditions.

In the FAQ section we have tried to answer all frequently asked questions to make the apartment booking process as clear and convenient as possible for you. If you have any remaining questions, feel free to contact us — we are always happy to help!

Frequently Asked Questions

Check-in requires an international passport or ID card — the document with which the guest crossed the border of Montenegro. At the front desk you may be asked to show a booking confirmation — it can be provided printed or on your phone.

Check-in at the apart-hotel is from 14:00 to 21:00. For your convenience we recommend informing us of your expected arrival time in advance so we can prepare the apartment and ensure the most comfortable and smooth check-in. In the case of a later arrival, please contact the administration in advance to arrange this.

Check-out is from 07:00 to 11:00. Please take the check-out time into account when planning your departure so that we can timely prepare the apartment for the next guests.

Our office is located in the main building of the Tre Canne hotel, to the left of the main reception, working hours are 10:00 to 16:00. For late check-in there is a safe and additional check-in instructions.

No. Each apartment is equipped with a washing machine and laundry detergent.

Yes, this is possible. To receive an individual offer please contact us directly — write to the email address listed in the Contacts section, or directly by phone number. Please specify your desired dates of stay and your preferences — we will find the best conditions for you.

Yes, this is possible. To receive an individual offer please contact us directly — write to the email address listed in the Contacts section, or directly by phone number. Please specify your desired dates of stay and your preferences — we will find the best conditions for you.

You can contact the apartment administration by email or phone listed in the Contacts section.

In case of a lost key, please contact the manager by phone listed in the Contacts section. Provide your first and last name as well as the apartment number — we will help resolve the situation promptly.

We do not have our own restaurant. However, there are several restaurants in the building where you can have an excellent breakfast, lunch or dinner. We are also happy to recommend popular restaurants nearby.

Yes, this is possible. Please send us your company details in advance and let us know that an invoice is needed — we will prepare all the necessary documents.

Yes, monthly rental is available in the winter period on more favourable terms. Maintenance is also included in the price: regular cleaning and bed linen changes.

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